![]() ![]() I have done several tweaks on my Windows 10 that might be the cause of issue, so if you have any Windows 10 settings suggestions please advise. In short, few issues I have are related exclusively to few games and their services. I am using internet with no issues inside browsers, Riot client works fine, Genshin Impact works fine, Lost Ark worked at first, I have some common issue now (could be their service is broken due to mass of users). Trying VPN did nothing, at least Kaspersky VPN provided with my Kaspersky antivirus. I still have to attempt using Wifi instead of ethernet connection (I always use ethernet on my desktop PC, so Wifi has to be setup first, some people might not have this luxury). That would help investigate what could be causing issue on my side.įew side notes: Same internet connection, Hearthstone works on mobile for me. ![]() HERE The tell tale sign for this particular fix is if you search System information in the search bar, and the window that pops up has nothing in it. Either stuck at agent or stuck with infinite uploading and reverting back to a lower percentage. Issue is most likely related to something in new patch interfering with my PC, with addition that they made a change that broke already working and Hearthstone installation on my PC.īlizzard, it would help if you had an idea what change you made that could have broken things. After downloading and running the application it won’t wouldn’t connect and update. I have had some issues with other services as well lately (Rockstar Games to be precise). Could be related to trackers if they use any. It seems issue is related to something that was introduced in one of the latest updates related to service they are using. So, now I had removed “BLZBNTAGT00…" crash from my installation and am again indefinitely stuck with message “Updating Update Agent…”, with bar stuck at around 45-50 %. After everything was cleaned I redownloaded installer for Hearthstone (because one was not working so I tried this one). I ran CCleaner removed broken registries related to as well (I ran driver updates and the rest of stuff CCleaner has to offer). Which admittedly, primarily would be caused by the users local environment / firewall. There was some stuff I removed that way, also made sure to clean Recycle bin. The message regarding the Blizzard Agent going to sleep is not actually an indication of a local issue with the service / client, the message is produced when there is issues communicating with the servers. Following some of the “fixes” here I got to where after attempting installation of I got error message with one of the “BLZBNTAGT00…" codes and link to some more “fixes”.Īll in all, got fed up with suggestions cause the issue persisted so I did search of my PC for anything related in order to remove any path or previous installation bug possibilities. Following multiple “fixes” (quoting fixes because they did nothing for me or got the situation to an even “worse” state) I got to where reinstalling was one of the “fixes”. In short, I wasn’t able to run update for the latest patch. Started first by Hearthstone update not working. 17:16:42.599839 WRN (d:\buildserver\bna-2\work-git\bootstrapper-repository\contrib\contrib\bnl_dl2\downloader\source\downloader\standarddownloaderimpl.Same issue here. This leads me to believe that the Agent has a really low timeout value set when it tries to connect, as telnet tests to establish connection after ~4-5 seconds. ![]() If I try to mtr/traceroute there is no packet loss, BUT if you try to telnet any of the IPs you will get a different delay on actually establishing the connection. open the -config file inside the folder and change these two commands to. So I tried repairing the hearthstone installation and went to bed. So I tried uninstalling and reinstalling the app. now you are in the roaming folder and there should be a -folder. Hello, I tried to play Hearthstone yesterday and it had to update. Looking at the logs in %ProgramData%//Setup/wow_2/Logs/ points me to connections timing out when trying to connect to EU CDN servers. Could you try out the following steps and see if this helps out files/folders In the Task Manager check if the Blizzard Update Agent is running, try ending the task there, and restarting the app. Then press Windowskey+R type in appdata and press enter. ![]()
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